(FEDERAL LAW 13.709.2018)
When you visit, research about our inn, buy or hire a service at LA CHIMÈRE BÚZIOS ESSENCE, you provide us with some personal data in order to make possible your request via the Internet, using our main or secondary systems.
LA CHIMÈRE BÚZIOS ESSENCE values your data, its security, respect for your privacy and transparency. Here we explain how your personal data will be treated by LA CHIMÈRE BÚZIOS ESSENCE and how we keep it safe.
Before we begin, if you have any questions, please contact us at the following e-mail: firstname.lastname@example.org
Whenever you wish, you can cancel the authorization, by formalizing your request through this e-mail.
WHICH DATA IS COLLECTED BY LA CHIMÈRE BÚZIOS ESSENCE?
During your access, navigation and experience on our website, we can collect different types of personal data, to track, control and improve your experience on our systems, but we also store data provided directly by you.
See below what personal data we may store:
DATA COLLECTED DURING REGISTRATION AND PAYMENT PROCESSES:
- Date of birth;
- ID number;
- Home and Business Address;
- E-mail address;
- Mobile Number;
- Billing Address;
- Credit card information, when choosing this as payment option.
- Purchased service type;
- Value of the service;
- Full amount of the purchase or transaction;
- Business transaction type
- Other relevant financial information.
INFORMATION THAT CAN BE COLLECTED EVEN IF THE USER IS NOT REGISTERED IN LA CHIMÈRE BÚZIOS ESSENCE’S SYSTEMS:
- The IP address used to access our systems;
- Pages visited in other websites.
- Count of views;
- Navigation device´s data;
- Items, services, information and categories searched or viewed.
WHAT INFORMATION CAN BE COLLECTED?
Social Media Data;
Information about you that has been made public by you or is publicly available on the Internet;
Information we collect from third parties as supplements to your registration data (name, filiation, date of birth, ID, telephone number, address, among others), score generated by credit agencies.
AND HOW DO WE USE YOUR PERSONAL DATA?
We use personal data to ensure a quality service and a better hosting experience;
To contact you if necessary;
To enable the provision of travel services available in our systems, chargeback, bill payment, transfer between payment accounts, credit card payments;
To correctly identify the customer or user;
To develop new features and improvements, enhancing your hosting experience;
To check your information in the databases of credit companies;
To investigate and take measures to prevent and combat crime, fraud, financial crime, money laundering and/or terrorist financing;
To assist in analyses that may be used to protect your account and increase the level of security of your registration data or to prevent possible fraud.
MAY WE SHARE PERSONAL DATA?
In order to carry out our activities we may share your personal data with other companies in our group, with service providers, partners or global regulators. We never commercialize personal data.
Payment intermediation, marketing campaign management, database enrichment and cloud storage.
In the case of potential buyers of the company LA CHIMÈRE BÚZIOS ESSENCE, we may share your personal data with other companies to which LA CHIMÈRE BÚZIOS ESSENCE concludes a sale or cession of part or all of the commercial activity, business or exploitation of LA CHIMÈRE BÚZIOS ESSENCE.
STORAGE AND SECURITY OF PERSONAL DATA, HOW DOES IT WORK?
We store your data securely in first-class data centers. Please note that no platform is completely secure.
If you have any suspicions that your data is at risk, please contact us.
COOKIES AND TRACKING TECHNOLOGIES, WHAT ARE THEY?
Analytics tools: they can collect information about how Users visit our systems, which pages they visit and when they visit those pages, other sites that have been visited before, to better plan your trip.
The information collected is used to measure the performance of LA CHIMÈRE BÚZIOS ESSENCE systems in order to identify usage problems, track User behavior in general, and collect data about the impact of content.
Web beacon: the web beacon is a technique that allows mapping who is visiting a certain web page.
Cookies: a cookie is a small file added to the User’s device to provide a personalized access experience. Cookies help the analysis of internet traffic and allow to know when a specific website has been visited.
INTERNATIONAL TRANSFER OF PERSONAL DATA, DOES IT EXIST?
Your personal data may be transferred to other countries, for example, when we use cloud computing services for data processing or storage located outside Brazil.
YOUR RIGHTS AS A HOLDER OF PERSONAL DATA, WHAT CAN I ASK FOR?
- Access to personal data;
- Confirmation of the existence of data processing;
- Correction of incomplete, inaccurate or outdated data;
- Deletion of processed data when you understand that any point of the LGPD has not been met;
- Cancellation of consent.
HOW DOES THE RETENTION AND DELETION OF YOUR PERSONAL DATA WORK?
We will treat your personal data with high levels of protection and guarantee your privacy, as long as you are our customer.
The commercial dynamics of companies and the Internet make it necessary to improve the experience of our customers.