1- What are the check-in and check-out times?
Our check-in time starts at 2:00 PM.
Check-out is until 12:00 PM (noon).
If you have any special needs, please let us know.

2- What is required to make a reservation?
To make a reservation, we generally request your full name, desired arrival and departure dates, number of guests, and contact info. We are here to help you with the process!

3- What are your cancellation policies?
Our cancellation policies may vary depending on the rate and season of your reservation. We will provide all the specific details when confirming your booking. Do not hesitate to consult us if you have any questions regarding this.

4- Do the rates shown include taxes?
Yes, the rates we show you generally already include applicable taxes. We want you to have a clear view of the total cost of your stay with us.

5- Do you accept pets? Is there an additional fee?

We love pets very much, but unfortunately, at La Chimère Búzios Essence, we cannot accommodate pets at this time.

6- Do you have a restaurant/bar at the hotel? What’s the schedule?
Although we do not have a restaurant, we have a kitchen with simple dishes for those guests who wish to dine at the hotel. To see the different options we offer, you can access our menu available on the website. The operating hours are from 2:00 PM to 9:30 PM.

7- Do you offer breakfast? Is it included in the rate?
Of course! We offer a delicious and varied breakfast to start your day in the best way. La Chimère offers breakfast as a courtesy, at no cost to our guests.

8- Is there Wi-Fi access at the hotel? Is it free?
Yes, at La Chimère Búzios Essence you will have access to free Wi-Fi in all areas of the hotel (including inside the room) so that you can stay connected whenever you wish.

9- Do you have a pool? What’s the schedule?
Of course, we do! Our relaxing pool has heated water and hydromassage jets and is at your disposal for you to enjoy the sun and relax. The pool’s operating hours are from 8:30 AM to 8:30 PM. 

10- Do you have parking available? Is there an additional cost?
We do not have our own parking, but we have a partnership with a parking lot located approximately 50 meters from La Chimère, and there we offer 1 complimentary parking space per apartment.

11- Do you offer room service? What’s the schedule?
Yes, for your convenience, we offer room service with a varied menu, which you can consult here on the website. Our service hours are from 2:00 PM to 10:00 PM. 

12- What amenities are included in the room? (e.g., air conditioning, hairdryer, safe)
Our rooms are designed for your comfort and include air conditioning, television, minibar, a safe for your belongings, and free Wi-Fi access. You will also find a hairdryer in the bathroom.

13- Do you have non-smoking rooms?
Yes, all our rooms are designated as non-smoking, ensuring a fresh and pleasant environment for all our guests.

14- Do you offer rooms with double or single beds?
Yes, we have rooms with double and single beds to adapt to your needs. Please specify your preference when making your reservation.

15- Are connecting or family rooms available?
Although we do not have directly connecting rooms, we can try to offer adjacent rooms upon request and subject to availability for families or groups traveling together.

16- What is the voltage at the hotel?
Our outlets are 110v. In the bathroom of the room, there is a 220v outlet used for the hairdryer.